Thank you for choosing RapidoQuiz.com. We value your trust and strive to provide quality digital educational resources. This Refund and Cancellation Policy outlines our position regarding refunds and cancellations for digital products. By using our services, you agree to this policy.
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1. No Refunds or Cancellations
Due to the nature of our offerings as digital products, RapidoQuiz.com maintains a strict no-refund and no-cancellation policy*. Once a purchase is completed and access to the digital content has been provided, we cannot offer refunds or accept cancellations.
Why No Refunds or Cancellations?
– Digital products, such as quizzes, courses, and educational materials, are delivered instantly after purchase and cannot be “returned” in the same way as physical goods.
– Once access to the content is provided, it is impossible to revoke or take back digital knowledge or resources shared with the user.
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2. Exceptions
We do not typically provide refunds or cancellations for any reason, including:
– User dissatisfaction after accessing the content.
– Change of mind or accidental purchases.
– Failure to use the product after purchase.
However, if you believe there has been an issue or error with the purchase (e.g., duplicate transaction or technical issue), please contact us at contact@rapidoquiz.com. We will review the situation and provide support.
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3. Digital and Virtual Products Policy Under Indian Law
Indian consumer protection laws, such as the Consumer Protection Act, 2019, acknowledge that digital or virtual products differ from physical goods. In most cases, digital content is considered non-tangible, meaning that it cannot be returned or refunded once accessed. The following points highlight this policy:
– Non-Tangible Nature:* Digital goods, once accessed or downloaded, are non-recoverable and cannot be “returned” like physical items.
– Exclusions from Refund Obligations: The Indian legal framework typically excludes digital goods from refund obligations, provided that the terms are clearly communicated before purchase.
– Transparency Requirement: Businesses must disclose their refund and cancellation policies prominently, ensuring that customers are aware of the no-refund policy before completing a transaction. This policy meets that requirement.
Note: While Indian laws protect consumer rights, they also acknowledge a business’s right to establish fair terms for digital products. By agreeing to this policy, users understand and accept that they forgo the right to claim refunds once a purchase is made.
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4. Contact Information
If you have questions or believe there was an error with your transaction, please reach out to our support team at:
– Email: contact@rapidoquiz.com
Our team will respond within 7 business days to address your concerns.
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Thank you for your understanding and support of RapidoQuiz.com. We are committed to providing high-quality educational content and appreciate your trust in our platform.
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